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Frequently Asked Questions The Answers You Need What We Cover & Don't Cover We ensure all plants will arrive in healthy condition if ordered properly. Please note the following: ​ All address changes for processed orders must be submitted within 24 hours. For plants that were damaged in shipment qualify for either a refund or replacement. Please email info@plantedroots.org a picture and order number of the order with the issue and we will manage any refunds and replacements that might be necessary. Heat packs and winterization packs are final sale. Shipping & Fulfillment We use USPS, Fedex, UPS, and other carriers to provide the best shipping fulfillment. We strive to carry unique pieces from different crafters, artists, and vendors. Your items may ship at separate times due to crafter processing. Tracking for each item will be provided. All images shown are for illustration purposes only. Actual items may vary due to product enhancement or handcrafter production. Kindly note that there might be events outside of the suppliers' control, such as weather conditions and COVID-19 restrictions put in place by shipping carriers, that may affect shipping times. Packaging All plant orders are shipped in our prim plant boxes. Plant sizes may vary due to different growth rates. Each plant is securely placed in a protective cardboard sleeve. All potted plants come in nursery pots unless otherwise stated in item description & selection. During cold months, we recommend you add a heat pack to any orders being shipped to a cold state. Orders that do not have heat packs added and get cold damage will not be issued a replacement or refund.

Plants & Perks Earn points and turn them into rewards Become a Member 01 Sign Up Sign up as a member to start enjoying the loyalty program 02 Earn Points Purchase a product Get 2 Root Rewards for every $1 spent Sign up to the site Get 100 Root Rewards 03 Redeem Rewards 10% Off your order of $35+ 150 Root Rewards = 10% off orders over $35 $10 Off 2,000 Root Rewards = $10 discount Free air plant with purchase 300 Root Rewards = $12.55 off a specific product $5 Off any purchase 1,000 Root Rewards = $5 off the lowest priced item in cart Free String of Pearls plant with purchase 400 Root Rewards = $19.99 off a specific product Free bath soak shooter with purchase 400 Root Rewards = $17.88 off a specific product Free tropical plant sticker with purchase 100 Root Rewards = $7.10 off a specific product Free puzzle with purchase 600 Root Rewards = $28.50 off a specific category

plantedroots21 Easy Indoor Gardening: Thrive in Small Spaces Unlock the joy of indoor gardening in small spaces! Discover easy herbs, hydroponics, and grow lights for lush, sustainable living. 🌱 plantedroots21 Botanical Baths: Incorporating Plant Extracts for Relaxation Dive into nature's embrace with botanical baths 🌿🛁. From lavender's dreamy vibes to rose's romantic allure, let flora elevate your soak! plantedroots21 A Winter's Green Tale: From Frosty Mornings to Flourishing Gardens Discover winter's vibrant side! From frost-kissed kale to indoor orchards, dive into 20 plants that defy the chill.

Our Origins Planted Roots is a trendsetting online store, offering our first-rate products and exceptional customer service to shoppers from the comfort of their own homes. We’re a business made up of innovators and forward-thinkers, with the drive and wherewithal to constantly update and improve the online shopping experience. Our online store has become synonymous with quality, and we ensure a continuous variety of fantastic merchandise that fit any budget. Check it out and start shopping today. Get in Touch

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Planted Rotos E-Giftcard $25 Choose an amount and write a personalized message to make this gift your own. ... Read more Amount $25 $50 $100 $150 $200 $300 Other amount Quantity Buy Now

New Products. Great Deals. Planty Rewards. SHOP NOW Indoor Plants Kalanchoe Blossfeldiana Price $19.50 Add to Cart Tillandsia Air Plant Ionantha Guatemala Price $12.55 Add to Cart English Ivy Gold Child Price $28.27 Add to Cart Hawaiian Spider Plant Price $18.50 Add to Cart Load More Plant Accessories Ficus Retusa Curved Trunk Bonsai Tree & Urn Price $375.00 Add to Cart Hydroponic Grow Garden Price $67.50 Add to Cart Neem Oil RTU 32 oz Price $32.99 Add to Cart Original Sol - Topper Price $23.76 Add to Cart VIEW ALL Self Care Grief - Intention Candle Set Price $89.95 Add to Cart All Natural Insect Repellent Price $22.84 Add to Cart Artisan Wild Rose Petal Vegan Bath Bomb Price $22.37 Add to Cart Palo Santo Soy Wax Candle Price $22.17 Add to Cart Load More The Story of Planted Roots Planted Roots is a black owned virtual plant boutique fusing together self-care , plants, & luxury . We have a true love for houseplants & self-care as each go hand in hand. Gardening & tending to houseplants reminds us to take pause for self care as well. ​ We have a large variety of houseplants & supplies that will meet every plant enthusiast's needs, whether you're just getting started or expanding your plant collection! Guarantees Safely Packaged Intentionally Curated Plant Care Resources Quality Assurance Decor Quick View Artificial Faux Plant Succulent Wall Art Price $136.86 Add to Cart Quick View Succulent Car Coaster Set Price $12.76 Add to Cart Quick View Textured Geometry Pattern Ceramic Vase in Deep Blue Price $31.33 Add to Cart Quick View Palo Santo Soy Wax Candle Price $22.17 Add to Cart Quick View Monstera Teak Wood Coasters - Set of 2 or 4 Price $27.55 Add to Cart Quick View Folium Cycas Price $15.50 Add to Cart Take Care Of You As you continue to pour into your plants, you must also pour into you! Check out our Self-Care Collection LEARN MORE Planty Blogs plantedroots21 Mar 31 3 min Easy Indoor Gardening: Thrive in Small Spaces Unlock the joy of indoor gardening in small spaces! Discover easy herbs, hydroponics, and grow lights for lush, sustainable living. 🌱 plantedroots21 Oct 5, 2023 3 min Botanical Baths: Incorporating Plant Extracts for Relaxation Dive into nature's embrace with botanical baths 🌿🛁. From lavender's dreamy vibes to rose's romantic allure, let flora elevate your soak! plantedroots21 Oct 3, 2023 3 min A Winter's Green Tale: From Frosty Mornings to Flourishing Gardens Discover winter's vibrant side! From frost-kissed kale to indoor orchards, dive into 20 plants that defy the chill. Give your plants a little boost with our Planty Growth Playlist. First name Email Subject Write a message Submit Thanks for submitting! Info@PlantedRoots.org

Privacy Policy This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from plantedroots.org (the “Site”). Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org . - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Sharing you personal Information We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Behavioral advertising For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Data retention When you place an order through the Site, we will maintain your Order Information for our records. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@plantedroots.org Email info@plantedroots.org Follow